Privacy Policy
Last updated: January 2026
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
- Personal information (name, email, phone number)
- Shipping and billing addresses
- Payment information (processed securely)
- Medical information (prescriptions, health conditions)
- Usage data and preferences
How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Send important updates about your orders
- Improve our services and user experience
- Comply with legal and regulatory requirements
- Prevent fraud and ensure platform security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With sellers to fulfill your orders
- With payment processors for transaction processing
- With delivery services for shipping
- When required by law or legal process
- To protect our rights and prevent fraud
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Request data portability
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@medistore.com
Phone: +880 12345 67891
Address: 123 Healthcare Ave, Medical City, MC 12345
